O*NET® Products at Work

Piedmont Natural Gas external site

Piedmont Natural Gas has used O*NET tools to help reduce turnover among entry-level employees. It has used O*NET Career Exploration Tools and occupational data to create a formal system to better match entry-level job applicants’ talents, abilities, and preferences with the duties and working conditions of the jobs for which they are applying. Part of the project included conducting a job analysis on each job family. In addition to employee surveys, interviews, focus groups, observations, and job-specific training materials. Detailed Reports from the O*NET OnLine Web site provided information about the necessary knowledges, skills, and abilities for the targeted positions.