Technology Skills and Tools Feedback Process

43-4171.00 — Receptionists and Information Clerks

The current Technology Skills and Tools examples for this occupation are listed below. Please add your suggested examples to the appropriate category. When you are finished, click the Send Feedback button at the bottom of this page.

Technology Skills
Accounting software
  • Billing software
  • Bookkeeping software
  • Intuit QuickBooks
Calendar and scheduling software
  • Appointment scheduling software
  • Electronic calendar management software
Cloud-based data access and sharing software
  • Google Drive
Customer relationship management CRM software
  • Blackbaud The Raiser's Edge
  • Microsoft Dynamics
Data base user interface and query software
  • Alpha Software Alpha Five
  • Automated information system software
  • Claim processing system software
  • Data entry software
  • Database software
  • FileMaker Pro
  • IBM Check Processing Control System CPSC
  • St. Paul Travelers e-CARMA
Desktop publishing software
  • Microsoft Publisher
Document management software
  • Filing system software
Electronic mail software
  • Email software
  • IBM Notes
  • Microsoft Outlook
Internet browser software
  • Web browser software
Medical software
  • Electronic health record EHR software
  • GE Healthcare Centricity EMR
  • Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
  • McKesson Lytec
  • Medical condition coding software
  • Medical procedure coding software
Mobile messaging service software
  • Intrado SchoolMessenger
Network conferencing software
  • Microsoft Office SharePoint Server MOSS
Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office software
Operating system software
  • Microsoft Windows
Presentation software
  • Microsoft PowerPoint
Spreadsheet software
  • Microsoft Excel
Time accounting software
  • HMS
Word processing software
  • 3M Post-it App
  • Google Docs
  • Microsoft Word
Tools Used
Desktop computers
Dictation machines
  • Dictation equipment
Filing cabinets or accessories
  • Filing Cabinets
Franking or postage machines
  • Postage machines
Laser fax machine
  • Laser facsimile machines
Magnetic stripe readers and encoders
  • Credit card processing machines
Personal computers
Photocopiers
  • Photocopying equipment
Pocket calculator
  • Handheld calculators
Premise branch exchange PBX systems
  • Multi-line switchboards
  • Switchboards
Public address systems
  • Public address PA systems
Scanners
  • Data input scanners
Special purpose telephones
  • Multi-line telephone systems
Typewriters
  • Electric typewriters
Additional Examples

If you would like to suggest examples that do not fit into the categories above, please enter them below.

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