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Tools & Technology Feedback Process

43-5031.00 — Police, Fire, and Ambulance Dispatchers

The current Tools and Technology examples for this occupation are listed below. Please add your suggested examples to the appropriate category. When you are finished, click the Send Feedback button at the bottom of this page.


Automatic call distributor ACD
  • Automatic call distributing ACD consoles
Conversation recording units
  • Digital recording equipment
Desktop computers
Intercom systems
Mainframe computers
Mainframe console or dumb terminals
  • Mainframe terminals
Notebook computers
  • Mobile data computers
Personal computers
Premise branch exchange PBX systems
  • Switchboards
Radio frequency scanners
  • Radio scanners
Special purpose telephones
  • Multi-line telephone systems
Telecommunication devices TDD or teletypewriters TTY for the physically challenged
  • Telecommunication devices TDD
Teletype input devices
  • Teletype terminals
Two way radios
  • Base station radios


Data base user interface and query software
  • 911 system information databases
  • Law enforcement information databases
  • National Crime Information Center NCIC database
  • National Law Enforcement Telecommunications System NLETS
Helpdesk or call center software
  • Computer aided dispatch software
  • Spillman Technologies Spillman Computer-Aided Dispatch
Internet browser software
  • Web browser software
Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office
Presentation software
  • Microsoft PowerPoint
Spreadsheet software
  • Microsoft Excel
Word processing software
  • Microsoft Word

Additional Examples

If you would like to suggest examples that do not fit into the categories above, please enter them below.

Background Information

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