Technology Skills and Tools Feedback Process

43-5032.00 — Dispatchers, Except Police, Fire, and Ambulance

The current Technology Skills and Tools examples for this occupation are listed below. Please add your suggested examples to the appropriate category. When you are finished, click the Send Feedback button at the bottom of this page.

Technology Skills
Aviation ground support software
  • Bornemann Associates Flight Plan
  • Sabre travel agent software
Calendar and scheduling software
  • Scheduling software
Computer aided design CAD software
Customer relationship management CRM software
  • Command Alkon COMMANDconcrete
  • Digital Gateway e-automate
Data base reporting software
  • Locomotive distribution software
Data base user interface and query software
  • Database software
  • Microsoft Access
  • Tangier Sky Scheduler View
Electronic mail software
  • Email software
  • Microsoft Outlook
Enterprise resource planning ERP software
  • Microsoft Dynamics
  • SAP software
  • TMW PowerSuite
Expert system software
  • Computer aided dispatching auto routing software
  • Rail Traffic Track Warrant Control System
Geographic information system
  • ESRI ArcIMS
Helpdesk or call center software
  • Computer aided dispatch software
Internet browser software
  • Web browser software
Map creation software
  • Geomechanical design analysis GDA software
Mobile location based services software
  • Air-Trak Cloudberry
  • Dr. Dispatch
  • Global positioning system GPS software
  • Resource management software
  • Situation resource tracking software
  • Transportation management software
Office suite software
  • Microsoft Office software
Operating system software
  • Microsoft Windows
Presentation software
  • Microsoft PowerPoint
Route navigation software
  • Routing software
Spreadsheet software
  • Microsoft Excel
Time accounting software
  • Kronos Workforce Timekeeper
Word processing software
  • Microsoft Word
Tools Used
Automatic call distributor ACD
  • Call management systems CMS
Desktop computers
Digital telephones
  • Voice over internet protocol VoIP systems
Interactive voice recognition equipment
  • Dispatch servers
Notebook computers
  • Mobile data terminal MDT equipment
Personal computers
Rail switching systems
  • Switch controls
  • Tower switching machines
Railway signaling systems
  • Centralized traffic control units
  • Signal controls
Special purpose telephones
  • Multi-line telephone systems
  • Personal banking chamber PBC telephones
Teletype input devices
  • Teletypewriters TTY
Touch screen monitors
Two way radios
  • Mobile radios
Vehicular global positioning system GPS
  • Job dispatch and vehicle tracking systems
Additional Examples

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