Technology Skills and Tools Feedback Process

43-2011.00 — Switchboard Operators, Including Answering Service

The current Technology Skills and Tools examples for this occupation are listed below. Please add your suggested examples to the appropriate category. When you are finished, click the Send Feedback button at the bottom of this page.

Technology Skills
Data base user interface and query software
  • Microsoft Access
Electronic mail software
  • IBM Notes
  • Microsoft Outlook
Enterprise resource planning ERP software
  • SAP software
Facilities management software
  • M-Tech Hotel Service Optimization System HotSOS
Office suite software
  • Microsoft Office software
Operating system software
  • Microsoft Windows
Presentation software
  • Microsoft PowerPoint
Spreadsheet software
  • Microsoft Excel
Word processing software
  • Microsoft Word
Tools Used
Alarm systems
  • Alarm system monitors
Inkjet printers
  • Computer inkjet printers
Intercom systems
  • Intercom equipment
Laser fax machine
  • Laser facsimile machines
Paging controllers
  • Paging systems
Personal computers
Phone headsets
  • Telephone headsets
Photocopiers
  • Copy machines
Premise branch exchange PBX systems
  • Premise branch exchange PBX equipment
  • Telephone switchboards
Public address systems
  • Public address PA systems
Special purpose telephones
  • Multiline telephone systems
Two way radios
  • Mobile radios
  • Radiotelephones
Video monitors
  • Video surveillance monitors
Additional Examples

If you would like to suggest examples that do not fit into the categories above, please enter them below.

Background Information
required
required
required
required
Please enter a valid email address.
Please check the “I’m not a robot” checkbox.
An error occurred, please try again.