The O*NET® Content Model
The Content Model is the conceptual foundation of O*NET. The Content Model provides a framework that identifies the most important types of information about work and integrates them into a theoretically and empirically sound system.
The Content Model was developed using research on job and organizational analysis. It embodies a view that reflects the character of occupations (via job-oriented descriptors) and people (via worker-oriented descriptors). The Content Model also allows occupational information to be applied across jobs, sectors, or industries (cross-occupational descriptors) and within occupations (occupational-specific descriptors). These descriptors are organized into six major domains, which enable the user to focus on areas of information that specify the key attributes and characteristics of workers and occupations.
Occupational Requirements — a comprehensive set of variables or detailed elements that describe what various occupations require. This domain includes information about typical activities required across occupations. Task information is often too specific to describe an occupation or occupational group. The O*NET approach is to identify generalized work activities (GWAs) and detailed work activities (DWAs) to summarize the broad and more specific types of job behaviors and tasks that may be performed within multiple occupations. Using this framework makes it possible to use a single set of descriptors to describe many occupations. Contextual variables such as the physical, social, or structural context of work that may impose specific demands on the worker or activities are also included in this section.
Organizational Context — Characteristics of the organization that influence how people do their work
Structural Characteristics
Organizational Structure
Decision Making System
Decentralization and Employee Empowerment
Have Control Over Unit or Department
Have Influence Over Decisions
Monitor Data on Quality/Costs/Waste/etc.
Determine Work Flow or Order of Tasks
Invest in New Equipment and Technology
Develop New Products, Services, and Procedures
Individual versus Team Structure
Percent of Time in Intact Team
Job Characteristics
Skill Variety
Job Variety
Complex or High Level Skills Required
Variety of Tasks Required
Task Significance
Significance or Importance of Job
Job Quality Affects Lots of People
Job Itself Is Very Significant
Task Identity
Job Involves Whole Piece of Work
Can Do Entire Piece of Work
Can Finish What You Start
Autonomy
Autonomy and Freedom in Job
Chance for Initiative and Judgment
Opportunity for Independence and Freedom
Feedback
Extent of Feedback From Doing Job Itself
Doing Job Provides Chances for Feedback
After Finishing Job, Know Own Performance
Job Stability and Rotation
Number of Supervisors in Past Year
Number of Work Teams in Past Year
Number of Work Group Reorganizations in Past Year
Number of Times Nature of Job Changed
Job Rotation Practices
Human Resources Systems and Practices
Recruitment and Selection
Recruitment Operations
Sources of People for Current Job
Selection Assessment Methods Used
Assessment Methods Used to Select for Job
Training and Development
Training Methods
Training Methods Used in Company
Training Topics and Content
Areas of Recent Formal Training
Extent and Support of Training Activities
Recent Technical Skill Training
Reward System
Basis of Compensation
Compensation Package Components
Benefits
Benefit Components
Social Processes
Goals
Individual Goal Characteristics
Achieve Most Important Individual Goal
How Many Quantitative Individual Goals
Goal Feedback
How Many Specific Individual Goals
When Get Information on Individual Goals
Informal, Job-Relevant Feedback
Meet One-on-One With Supervisor on Goals, Training, and Development
Roles
Role Conflict
Often Receive Conflicting Requests
Work With Groups With Different Focuses
You and Your Supervisor Agree About Job
Supervisor Makes Conflicting Requests
Role Negotiability
Negotiate Changes in Role with Supervisor
Significant Input Into Way You Do Job
Role Overload
Get Assignments without Adequate Resources
Given Enough Time to Do Work
Too Much for One Person to Do
Culture
Organizational Values
Guiding Principles of Organization
Taking Chances; Going Out on a Limb
Fairness; Justice
Precision
Stability
Getting Things Done
Caring About Employees
Innovation
Aggressiveness
Valuing Customers
Providing High Quality Products
Openness and Honesty
Flexibility, Adapting to Change
Supervisor Role
Supervisor Friendly and Supportive
Supervisor Takes Active Role
Supervisor Provides Clear Vision
Supervisor Solves Problems
Primary occupational information source for Content Model items:
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U.S. Department of Labor O*NET Data Collection Program |
Supplemental sources of information:
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U.S. Department of Labor Bureau of Labor Statistics |
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U.S. Department of Labor America's Career InfoNet |
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U.S. Department of Labor Office of Apprenticeship |
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U.S. Department of Education Classification of Instructional Programs |
Other indicators:
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Data not currently available |




